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Terms and Conditions

Prices and delivery charges
The price of your purchase will be confirmed just prior to the completion of your transaction. You will be informed if there is any delivery charge. There are no delivery charges with respect to course downloads or telephone coaching.

Transaction currency for all purchases: U.S dollars

Payment arrangements
The shopping page displays the cards accepted by Samepage Products. Your credit or debit card will normally be debited within 3 days of confirming your order.

Returns and Refunds Policy
Item(s) damaged in transit – If the item or items delivered sustained damage in transit, you can return the item or items damaged within 30 days of receipt for either replacement or for a full refund including postage. If the item is defective you have the right to return faulty items within a reasonable period of time for replacement.

If we send you an incorrect item, immediately send the item back to us by email (in the case of downloads) or using the return label enclosed with the goods and we will refund your credit / debit card and your postage.

Samepage Products will accept your return or exchange of unworn, unwashed, unaltered merchandise within 30 days of the original purchase. The 30-day return policy includes non-clothing items. Returns should include a copy of the invoice confirming the purchase.
We reserve the right to refuse returns of a large number of items (as determined at our discretion), and the credit of like manner of purchase or merchandise credit for such items, even if returned within 30 days.
Refunds are not given on purchased downloads or electronic documentation unless they are faulty. Refunds are not given on orders for life coaching.

In the case of electronic downloads purchased, delivery of the downloaded course will be made by email within three (3) working days from the date of order. In the case of telephone or email coaching, Samepage Products will contact you within three (3) working days of receipt of your order to confirm the date or dates of the sessions arranged. In the case of telephone life coaching or email life coaching, the deemed delivery dates will be those that are agreed in writing in e-mails exchanged between Samepage Products and the Customer. Cancellation of telephone life coaching or email life coaching is only deemed served on Samepage Products if sent by post to the postal address shown under ‘Contact Information’ shown below. For other products, delivery dates will be as specified on the web pages.

Contact Information
Samepage Products
16767 Bernardo Center Drive
San Diego, CA 92198
Telephone: (760) 301-6808
Email: info@samepageproducts.com

License Agreement
By downloading and using Samepage Products courses, purchasing and receiving any courses and/or products and any information on this web site and its associated coaching services, you agree to the following End User License Agreement (shown below). If you do not agree with such terms and conditions do not purchase or use the downloaded courses.

End User License Agreement
The course downloads and other material that appears on this web site is copyrighted and all rights are reserved. Samepage Products grants you a non-exclusive license to use such course downloads for your personal purposes on a single computer. You may copy the courses for back-up or archival purposes only. Making copies for the purposes of sale, resale loan or any other form of distribution is a violation of international copyright laws. By downloading or using Samepage Products courses or other information on this web site, you certify that you will not sell, re-sell or distribute the material in any way.

Medical Disclaimer
Whilst every care is taken in the preparation of the course downloads and other information provided on this website and associated life coaching services, Samepage Products does not warrant that the information provided is in every respect accurate or complete, and they are not responsible for any errors or omissions or the results obtained from the use of such information. Users are encouraged to confirm any such information or advice received with other qualified sources, and if necessary obtain medical or psychiatric advice from suitably qualified professional personnel. The life coaching information and services provided and purchased from this web site is designed to help you to achieve your future goals and ambitions, it does not provide counseling or therapy. If for any reason you believe that you may be suffering from any psychological or medical condition you are strongly advised to consult a qualified physician.

Disclaimer of Warranties
When you make a purchase from this web site you agree that Samepage Products has made no express warranties to you regarding the course downloads and/or any advice provided and that this information, in all of its usable forms, is provided to you “as is” without warranty of any kind. Samepage Products disclaims all warranties expressed or implied, including without limitation any implied warranties of fitness for a particular purpose.

Links to Other Web Sites
Any links to third party websites are provided solely for the purpose of your convenience. Links made to other sites are made at your own risk Samepage Products accept no liability for any linked sites. When you access a non- Samepage Products Website, please understand that it is independent from Samepage Products and Samepage Products has no control over the content of that website. Further, a link to a non- Samepage Products website does not mean that Samepage Products endorses or accepts any responsibility for the content or the use of such website. We have not tested any content, software feature or links found on any sites linked to and do not give any representation regarding the quality, safety, suitability or reliability of any of them or any of the material contained in them. Users must take their own precautions to ensure what is selected for use is free of such items as viruses, worms, Trojan horses and other items of a destructive nature.

Technical Disclaimer
This website, and any files or documents that you download from it, is not guaranteed to be free from any so-called computer viruses or malicious codes, and it is strongly recommended that you check for such viruses before down-loading it to your computer equipment.

Limit of Liabilities
In no event will Samepage Products be liable to you for any loss of use, interruption of business or any direct; indirect; special incidental, or consequential damages of any kind (including lost profits) regardless of the form of action whether in contract; tort (including negligence); strict product liability or otherwise, even if Samepage Products have been advised of the possibility of such damage.

Protecting Your Privacy
Samepage Products will treat all personal information conveyed as the result of the coaching with the utmost confidentiality. Your personal details and/or email address will never be shared with any other third party provider. However, users of this web site should satisfy themselves as to the security of the e-mails that they send and receive.

Force Majeure
Samepage Products shall have no liability to you for any failure to deliver goods or services you have ordered, or any delay in doing so, or for any damage or defect to goods delivered that is caused by any event due to circumstances beyond its reasonable control.

Organization: Samepage Products
Address: 16767 Bernardo Center Drive
San Diego, CA 92198
Nature of business: Life coaching and training
Country of merchant domicile: United States
Follow Lou Ward Life Coach @louwardlifecoach on Twitter

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